Online therapy makes it easy for people to connect with a caring therapist from the comfort of their own homes during days and times that work best for them.

Sometimes called teletherapy, this type of counseling can be conducted over the phone or using video conferencing services. It’s a wonderful tool that allows clients to connect with their counselor no matter where they are.

Our therapists have received graduate training in mental health counseling, marriage and family therapy, psychology, or a related field. All of them are either currently licensed or masters-degree-level specialists in the process of working towards licensure (a licensure candidate working with a licensed supervisor). Most of our counseling staff also possess various certifications, which they received through additional training, workshops, and seminars over their years in the field. Our team comprises therapists with varying experience and specialties to help us serve as many of our community members as possible. Every individual, couple, and family we serve has different needs or requirements they are looking for in their therapist. Having an immensely diverse team allows us to best support the various elements each client is looking for to create an ideal match.

Many of our clients choose to work with us in a hybrid model. In addition to online therapy, we do offer in-office counseling. They will come in person as often as possible, but if they are out of town or unable to commute for an appointment, we see them through our healthcare-compliant online video platform. The option to have in-person and online appointments has been essential for us to support our clients as little or as much as they need as they progress with their mental health goals.

If you start working with your counselor at Foundations through our online therapy platform but want to transition to all in-office appointments, we are happy to accommodate this as well. We currently have 4 locations in northern Colorado to support those looking for in-person support. We have offices in Fort Collins, Loveland, and Windsor.

Our team of Appointment Coordinators is trained to match clients with a counselor that will best meet their area of need. We ensure the ability to do this by having our Appointment Coordinators get to know each counselor and their specialties at a deep level when a counselor joins our team. The coordinators then have regular check-in meetings with the counselors to learn about new skills, techniques, or experiences as they work on continual growth in their individual professional development.

To help our Appointment Coordinators pair you with the appropriate counselor, be ready to share information about your needs and purpose for seeking counseling. Our coordinators take a professional pledge of confidentiality when they join our team so our clients can find comfort in knowing their personal information is not shared beyond the collaboration between our coordinators and counselors.

If you have chosen online therapy to connect with your counselor, we will meet with you through our healthcare-compliant Microsoft Teams video conference platform. Once you have an appointment time confirmed with your counselor, you will receive a specific link to connect with them over video. If you ever have to reschedule an appointment or schedule your next appointment, you will have the option of calling our Appointment Coordinator team or texting/calling your counselor directly to make these appointments.

We encourage all therapeutic discussions to be completed during your scheduled sessions with your counselor. We do not provide therapy through email or text. We are happy to share additional information and resources through these avenues as follow-ups to items or themes discussed during your therapy sessions.

When someone has decided that they are ready to receive mental health support, Foundations wants to meet with that person, couple, or family as soon as that decision is made. Therefore, we can schedule appointments within 48 hours of someone reaching out. Often we may be able to see someone sooner, but part of our process and guarantee is also pairing you with the counselor that is going to be the best fit for your needs. To do this, we may need a 48-hour window to make this introduction.

On the rare occasion a client meets their counselor for the first time and it doesn’t feel like the right fit, please let our Appointment Coordinators know immediately. We will work with our client to find another counselor that is a better fit. Our goal at Foundations is to find the support that feels right for you, so we will work with you to ensure this happens.